Amazon Virtual Assistant (Amazon Catalog Operations Lead)

JOB LOCATION: Remote

SALARY: TBD

JOB DESCRIPTION As an Amazon Catalog Operations Lead, you will be responsible for taking ownership of catalog workflows, reporting, and data processes for large-scale Amazon apparel catalogs. This is not a basic data entry role; you will focus on executing, quality-assuring, and improving structured backend operations to ensure data accuracy and seamless listing functionality.

KEY RESPONSIBILITIES

  • Catalog Management: Populate and manage Amazon Vendor Central item setup templates and execute bulk catalog updates via flat files.
  • Issue Resolution: Investigate and resolve complex catalog issues, including fixing variation errors, missing attributes, and suppressed items.
  • Data Analysis & Reporting: Analyze large datasets to identify inconsistencies, builed and validate pivot-based reporting, and maintain internal tracking tools.
  • Amazon Case Management: ​​​​​Monitor and resolve Vendor Central alerts, managing support cases to fix backend disrepancies.
  • ​​​​​​​Quality Assurance: ​​​​​​​Execute strict QA and validation of all data outputs before submission to maintain flawless catalog integrity.
  • ​​​​​​​Process Optimization: ​​​​​​Troubleshoot data workflows, help document standard operating procedures (SOPs), and eventually review or delegate tasks to support team members.

LINE OF BUSINESS (LOB)

  • General Virtual Assistance with a focus on Amazon Vendor Central Management
  • Specialized in advanced catalog architecture, data analytics, and workflow operations (e.g., Bulk Flat Files, Complex Variations, Pivot Reporting, SOP Creation)
  • Focus Areas:
    • End-to-end execution and QA of apparel and footwear catalogs.
    • Advanced Excel tracking and reporting tool optimization.
    • Resolving complex listing suppressions and account alerts.
    • Team leadership, workflow documentation, and task delegation

QUALIFICATIONS

  • Advanced proficiency in MS Excel and Microsoft 365 (ability to build/validate pivot tables and manage large, messy datasets is required).
  • Fluent in English with excellent written communication skills.
  • High attention to detail, accuracy, and strong proactive problem-solving skills.
  • Experience with Amazon Vendor Central is highly preferred.
  • Background handling apparel or footwear catalogs (specifically managing complex size/color variations) is a major plus.
  • Familiarity with Asana or similar project management tools is an advantage.
  • Ability to follow structured workflows and adapt to increasing ownership over time.
  • Available for part-time work (15-20 hours per week to start, with potential to increase).
  • Willing to work on a schedule requiring a 2-3 hour overlap with US Pacific Time between 7:00 AM to 5:00 PM, Monday to Friday (at least 4 days per week).

SYSTEM REQUIREMENTS

Main Device:
  • Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
  • RAM: 8 GB or higher.
  • Storage: Minimum of 112 GB.
  • Internet Speed: At least 20 Mbps for both download and upload speeds.
Backup Device:
  • Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
  • RAM: Minimum 4 GB.
  • Storage: Minimum of 112 GB.
  • Internet Speed: At least 10 Mbps for both download and upload speeds.
Note: The use of mobile phones or tablets is not accepted for this role.
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