Arabic – Speaking Customer Experience Officer – Limassol / Greece / Remote

<div> <strong>Arabic – Speaking Customer Experience Officer</strong></div> <div> <strong>The Role:</strong></div> <div>We are looking for a passionate and self-motivated professional to join our Customer Experience Team.</div> <div> <strong>The main responsibilities of the position include:</strong></p> <ul class="posting-requirements plain-list"> <ul> <li>Deal with clients’ inquiries via live chat, email and telephone</li> <li>Perform personal clientele analysis and take actions as required</li> <li>Handle client inquiries appropriately and ensure that high level service is provided</li> <li>Promote available products and services to clients</li> <li>Develop and maintain excellent relationships with prospective and existing clients</li> <li>Cooperate effectively with other departments as required</li> <li>Contribute to team effort by achieving targeted results</li> </ul> </ul> </div> <div> <strong>Main requirements:</strong></p> <ul class="posting-requirements plain-list"> <ul> <li>Degree in a business-related field</li> <li>Client handling experience in the financial services sector is a definite plus</li> <li>Fluent Arabic speaker with excellent oral and written skills in English</li> <li>Ability to multitask and maintain a high-level of organization</li> <li>Outstanding communication and interpersonal skills</li> <li>Excellent computer literacy </li> <li>Valid work permit required</li> </ul> </ul> </div> <div> <strong>Benefit from:</strong></p> <ul class="posting-requirements plain-list"> <ul> <li>Attractive remuneration package </li> <li>Intellectually stimulating work environment</li> <li>Continuous personal development and international training opportunities</li> </ul> </ul> </div> <div> <strong>The Hiring Experience: What Awaits You</strong></p> <ul class="posting-requirements plain-list"> <ul> <li>Let’s Connect – Intro Chat with Talent Acquisition</li> <li>Deep Dive – First Interview with Your Future Team</li> <li>Speak Your Strength – Language Proficiency Check</li> <li>Show Your Skills – Live Technical Session</li> </ul> </ul> </div> <div> <strong>All applications will be treated with strict confidentiality!</strong></div>

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