Assistant Strata Manager
Job Description:
- Prepare AGM and EGM agendas for the Strata Manager’s review, and coordinate meeting dates, calendar invites and owner notices
- Process section 22 owner interest notices and prepare section 184 strata certificates and strata search responses for the Strata Manager’s sign-off
- Coordinate compliance renewals, including Annual Fire Safety Statement inspections, pool certification and lift registration, liaising with contractors and residents
- Prepare paperwork and documentation for Strata Plan audits, and draft annual budgets for the Strata Manager’s review
- Coordinate insurance quote requests and send and follow up work order and quote requests with contractors
- Draft initial by-law breach letters from approved templates
- Upload invoices into the property management system for approval
- Support an in-house Strata Manager across a live portfolio of residential and mixed-use schemes
- Keep schemes audit-ready and running smoothly
Requirements:
- At least 2 years’ experience supporting an Australian strata management business — non-negotiable
- Strong written English
- Strong attention to detail and accuracy
- Ability to follow established procedures and templates precisely
- Comfortable managing multiple schemes, deadlines and stakeholders simultaneously
- Reliable internet and a dedicated home workspace
- Availability during Australian business hours: 8:00 AM to 5:00 PM AEST, Monday to Friday
- Preferred: hands-on experience preparing AGM/EGM agendas, section 22 notices, section 184 certificates, strata searches, or by-law breach letters
- Preferred: hands-on experience with Strata Master or Strata Connect
- Preferred: familiarity with NSW strata compliance requirements, including AFSS, pool certification and lift registration
- Preferred: experience supporting a Strata Manager in a BPO, offshore or remote capacity
Benefits:
- 13th month pay
- HMO coverage
- 20 PTO credits upon regularisation
- Ongoing training and coaching
- 100% work from home, with equipment provided
- Australian-aligned day shift — no graveyard rotations
- Full-time, permanent position with an established Australian company
- Real Philippines employment contract
- Genuine job security