Billing, Payroll & Revenue Reconciliation Specialist – Part Time

Job Description:

  • Manage Trident BPO's monthly client invoicing, multi-regional payroll processing, and financial reconciliation.
  • Track and compile active agent payroll data for teams across Jamaica (JA), the Philippines (PH), and Puerto Rico (PR).
  • Partner directly with regional Operating Managers to receive and process payroll files.
  • Download regional payroll spreadsheets 2 to 3 days before processing deadlines, review operational notes for adjustments to normal base pay.
  • Monitor shifts in regional team sizes to ensure active payment files accurately match ongoing operations.
  • Process monthly client invoices through QuickBooks Online (QBO).
  • Monitor, update, and manage QuickBooks recurring invoice templates.
  • Calculate prorated amounts manually in Excel for mid-month agent starts or issue credit memos for early agent terminations.
  • Review historical payroll notes to bill back client-approved expenses.
  • Perform monthly VLOOKUP cross-references and data reconciliation between our ATS, QuickBooks, and international payroll data.
  • Identify and investigate anomalies and email regional operations teams to flag fixes.
  • Look up previous client invoices to accurately map historical billing rates.
  • Extract banking and ACH authorization data from employment contracts to register clients into our bank portal.
  • Dynamically update or replace existing automated ACH collections in the bank portal.
  • Track invoice statuses and follow up on client collections according to standard timelines.

Requirements:

  • 3-5+ years of experience in corporate billing, regional/international payroll coordination, accounts receivable, or bookkeeping.
  • QuickBooks Online (QBO): Strong, practical experience navigating client directories, setting up recurring templates, and pulling dynamic invoice lists.
  • Advanced Excel/Google Sheets: Complete mastery of data audit tools (specifically VLOOKUP, mathematical formulas for proration, and Pivot Tables).
  • Exceptional attention to detail with a proven track record of cross-referencing multiple separate databases (payroll logs vs. ATS rosters) to find financial variances.
  • Fluent written English communication skills; comfortable initiating swift email correspondence with global operational teams and leadership (Clint) to correct administrative errors.
  • Part Time availability, committed to a 20-hour workweek.
  • Flexible to work in the US timezone.
  • Capable of maintaining a distraction-free work-from-home setup.
  • Laptop or Desktop meeting the minimum specifications: 8GB RAM and i5 operating system.
  • Reliable and high-speed internet connection with a minimum speed of 10 MBPS.

Benefits:

  • Monthly salary of $500
  • 100% Remote Work: Embrace the flexibility of a work-from-home arrangement, allowing you to create a comfortable and efficient workspace in your own home.
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