Clinical Administrator

Clinical Administrator

  • Location: Remote
  • Salary: £25,000
  • Job Type: 6 month FTC, Full Time
  • Start Date: ASAP

Are you an organised and detail-oriented administrator with experience in healthcare? Do you enjoy supporting clinical teams and ensuring clients receive the care they need? At RTN Mental Health Solutions, we are seeking a Clinical Administrator to join our Clinical Operations team. In this role, you’ll support the smooth running of our referral process, helping clients access high-quality, timely mental health care. This is an exciting opportunity to be part of a supportive, values-led organisation where your work directly contributes to improving outcomes for clients.

Why Join Us?

  • Make an Impact – Play a key role in ensuring clients receive timely and high-quality mental health support.
  • Supportive Team Culture – Join a collaborative, values-led organisation focused on compassion, professionalism, and integrity.
  • Flexible Working – Choose between remote working or being based in our Deal or Cheltenham offices.
  • Career Growth – Gain valuable experience in healthcare administration, with opportunities for development.

Key Responsibilities

  • Referral Management – Process and review client referrals, ensuring compliance with NHS and NICE criteria, and follow up with referrers for any missing information.
  • Administrative Support – Maintain accurate records, support team communications, and assist with data entry and quality assurance.
  • Governance & Compliance – Handle sensitive information with discretion and uphold safeguarding, confidentiality, and RTN’s professional standards.

Who We’re Looking For

  • Detail-oriented, with strong organisational and multitasking skills.
  • A confident communicator, able to engage professionally with clients and healthcare professionals.
  • Proactive, adaptable, and comfortable working both independently and as part of a team.

Requirements

Essential:

  • Previous administrative experience in healthcare, psychological, or neurodevelopmental services
  • Excellent written and verbal communication skills.
  • Ability to work accurately under pressure in a fast-paced environment.
  • Proficiency with Google Workspace or Microsoft Office (especially Google Sheets/Excel).
  • Ability to manage confidential information with discretion.

Desirable:

  • Experience with data entry, quality assurance, and record-keeping.
  • Psychology or health-related qualification (e.g., degree or certification).
  • Familiarity with NHS or mental health referral pathways.

Benefits

  • Flexible remote working
  • Casual dress.
  • Company pension.
  • Supportive, collaborative team culture.
Salary: GBP 25000 - 35000 per year
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