Content Review and Tagging Team Leader / Trainer

August 24, 2026

Temu is seeking a highly motivated and experienced Content Review and Tagging Team Leader / Trainer to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry. Content Review and Tagging Team Leader Responsibilities：<ol><li>Facilitate, coach, and supervise a team of Content Moderators and Tagging Specialists. </li><li>Track daily attendance, schedule adherence, and productivity. </li><li> Conduct regular coaching sessions, performance reviews, and one-on-one meetings. </li><li>Encourage and enable the team performance to achieve KPIs.</li><li>Analyze performance trends and develop action plans to address gaps. </li><li>Align all moderation decisions with client guidelines and company policies. </li><li>Escalate policy ambiguities and high-risk cases to Operations. </li><li>Conduct calibration sessions with Quality Assurance (QA) and Trainers. </li><li>Handle and support employee concerns, disciplinary actions, and documentation. </li><li>Prepare daily, weekly, and monthly operational reports. </li><li>Coordinate with Workforce Management regarding staffing requirements. </li><li>Foster employee engagement and maintain a positive working environment. </li><li>Support change management initiatives and process improvements.</li></ol> Requirements：<ol><li>Bachelor’s Degree preferred. </li><li>At least 2 years related experience. </li><li>Minimum 1 year leadership experience. </li><li>Experience in Content Moderation or Trust & Safety is an advantage. </li><li>Strong analytical and problem-solving skills. </li><li>Excellent communication and people management skills. </li><li>Proficient in Microsoft Excel, Google Workspace, and reporting tools.</li></ol> Content Review and Tagging Trainer Responsibilities：<ol><li>Facilitate the New Hire Training. </li><li>Conduct product, process, and policy training. </li><li>Deliver refresher and upskilling sessions. Develop and maintain training materials. </li><li>Assess trainee performance through examinations and nesting evaluations. </li><li>Conduct coaching sessions based on Quality Assurance (QA) findings. </li><li>Monitor trainee progress during nesting. </li><li>Ensure training content reflects the latest client policies.</li><li>Collaborate with Operations and Quality Assurance (QA) to identify training needs. </li><li>Prepare training reports and learning effectiveness analysis. </li><li>Conduct certification and recertification programs. </li><li>Support implementation of new workflows and process changes.</li></ol> Requirements：<ol><li>Bachelor’s Degree preferred. </li><li>At least 1 year training experience in related environment. </li><li>Experience in Content Moderation is an advantage. </li><li>Strong facilitation and presentation skills. </li><li>Excellent written and verbal communication. </li><li>Proficient in Microsoft Office and presentation software. </li><li>Ability to simplify complex policies into learner-friendly content.</li></ol> At Temu, we are proud to be an employer that builds a diverse community. We encourage all qualified individuals to apply and join our team. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Apply today to join Temu and be part of a dynamic and innovative company.

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