Customer Engagement & Sales Specialist
Compensation
20% commission on sales generated through your conversations
Performance-based income
No fixed hourly rate
## Remote Chat Support Specialist
We are looking for a reliable and motivated **Chat Support Specialist** to join our remote team.
### Responsibilities
* Communicate with customers through online chat
* Respond to questions quickly and professionally
* Maintain friendly and engaging conversations
* Understand customer needs and provide relevant information
* Follow established communication guidelines and workflows
* Keep customer information and conversations organized in our CRM
* Update customer records and conversation statuses
* Follow up with customers when required
* Work with CRM and chat-management software
* Meet agreed performance and response-time targets
### Requirements
* Strong written English
* Excellent communication skills
* Fast and accurate typing
* Previous experience in customer support, sales, chat support, or a similar role is a plus
* Ability to work independently and manage multiple conversations
* Responsible and organized approach to work
* Comfortable learning new CRM and communication tools
### We offer
* Fully remote position
* Flexible working schedule
* Long-term cooperation
* Training and onboarding
* Performance-based compensation
* Professional team environment
* Opportunity for income growth based on results
To apply, please briefly introduce yourself, describe your previous chat or customer-support experience, and tell us what hours you are available to work.