Dental Medical Receptionist (Dental Practice Proficiency Required)
<h1>Dental Medical Receptionist – Dental Practice proficiency required</h1> <h2>Job Overview</h2> <p>We are looking for a reliable and patient-focused <strong>Medical Receptionist with dental practice experience</strong> to join a remote healthcare team. The ideal candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks.</p> <h2>Key Responsibilities</h2> <ul><li>Manage incoming calls, emails, and patient inquiries.</li><li>Schedule, reschedule, and confirm dental appointments.</li><li>Handle patient check-in and check-out.</li><li>Verify patient information and dental insurance eligibility.</li><li>Assist with insurance benefits, copays, deductibles, and patient balances.</li><li>Process payments and follow up on outstanding balances.</li><li>Coordinate appointment reminders and patient follow-ups.</li><li>Maintain accurate patient records and documentation.</li><li>Communicate with patients, dentists, hygienists, and other dental staff.</li><li>Maintain patient confidentiality and comply with HIPAA requirements.</li><li>Support general administrative and front-desk operations.</li></ul> <h2>Qualifications & Requirements</h2> <ul><li><em><strong>3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.</strong></em></li><li>Strong knowledge of dental office workflows, scheduling, and terminology.</li><li>Experience with dental insurance verification.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency with computers and dental practice management systems.</li><li>Ability to work independently in a fully remote environment.</li><li>HIPAA knowledge or certification is a plus.</li></ul> <h2>Preferred Experience</h2> <ul><li>Experience with dental insurance verification and claims-related processes.</li><li>Experience using dental practice management systems such as <strong>Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms</strong>.</li><li>Previous experience working remotely in a dental setting (Must Have)</li></ul> <h2><br></h2>