Dialer – US Sales Team

Job Description:

  • Make outbound calls to potential and existing customers using an automated dialing system
  • Cold call and generate leads by identifying and qualifying potential clients
  • Set appointments and follow up with prospects throughout the sales process
  • Sell staffing direct-hire and staff augmentation services
  • Maintain accurate CRM and database records
  • Address customer inquiries by phone, email, and chat, and provide product and service assistance
  • Stay informed about industry trends and insights
  • Follow scripts, company policies, and outbound-call regulations
  • Meet or exceed call, sales, and revenue targets while maintaining customer satisfaction
  • Build professional connections through networking events, associations, and social media
  • Participate in training to improve product knowledge, customer service, and sales techniques

Requirements:

  • 2–3 years of experience in cold calling, telemarketing, or call center roles targeting US companies
  • Excellent spoken and written English proficiency
  • Experience in sales or customer service is advantageous
  • Tenacious, goal-oriented sales attitude and ability to handle rejection professionally
  • Strong customer service, relationship-building, verbal communication, and active listening skills
  • Ability to manage multiple leads, prioritize tasks, and work in a fast-paced environment
  • Comfortable using automated dialing systems, CRM software, and communication tools
  • Strong problem-solving skills and proactive approach
  • Ability to work independently and collaboratively
  • Patience and ability to perform under pressure while meeting deadlines and sales targets
  • High school diploma or equivalent
  • Previous experience managing junior sales teammates is a plus

Benefits:

  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • In-depth training for career growth
  • Great Company Culture and HR experience
  • 1,000 PHP De Minimis
  • Equipment and software provided
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