Dialer – US Sales Team
Job Description:
- Make outbound calls to potential and existing customers using an automated dialing system
- Cold call and generate leads by identifying and qualifying potential clients
- Set appointments and follow up with prospects throughout the sales process
- Sell staffing direct-hire and staff augmentation services
- Maintain accurate CRM and database records
- Address customer inquiries by phone, email, and chat, and provide product and service assistance
- Stay informed about industry trends and insights
- Follow scripts, company policies, and outbound-call regulations
- Meet or exceed call, sales, and revenue targets while maintaining customer satisfaction
- Build professional connections through networking events, associations, and social media
- Participate in training to improve product knowledge, customer service, and sales techniques
Requirements:
- 2–3 years of experience in cold calling, telemarketing, or call center roles targeting US companies
- Excellent spoken and written English proficiency
- Experience in sales or customer service is advantageous
- Tenacious, goal-oriented sales attitude and ability to handle rejection professionally
- Strong customer service, relationship-building, verbal communication, and active listening skills
- Ability to manage multiple leads, prioritize tasks, and work in a fast-paced environment
- Comfortable using automated dialing systems, CRM software, and communication tools
- Strong problem-solving skills and proactive approach
- Ability to work independently and collaboratively
- Patience and ability to perform under pressure while meeting deadlines and sales targets
- High school diploma or equivalent
- Previous experience managing junior sales teammates is a plus
Benefits:
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- In-depth training for career growth
- Great Company Culture and HR experience
- 1,000 PHP De Minimis
- Equipment and software provided