Entry-Level Retail Account | Chat and Email | With or Without Experience

Call Center Agent Hiring | Retail Account | Sapient Global Services

Caloocan City | Onsite | Up to ₱27,000/month | Fresh Graduates Welcome

Why Join Sapient Global Services

  • Competitive salary up to ₱27,000 per month
  • Performance-based incentives
  • Strong career growth in the retail and customer service industry
  • Ideal for beginners and applicants with no BPO experience
  • Training-focused and supportive environment
Sapient Global Services is actively hiring Call Center Agents for Retail Accounts across Metro Manila. If you are searching for retail account hiring, customer service retail jobs, call center agent hiring, or an entry-level BPO opportunity with no experience, this is your chance to start a stable career in the retail and customer service industry. We are open to fresh graduates, career shifters, and applicants with no BPO experience. Full training is provided from Day 1.

Location

Caloocan City (Main Onsite Site)

Other Sites

  • Quezon City
  • Pasig City
  • Mandaluyong City
  • Makati City
  • Manila
Job Overview As a Call Center Agent / Customer Service Representative for a Retail Account, you will assist customers with product inquiries, order tracking, returns, exchanges, billing concerns, and general customer support related to retail services. You will ensure a smooth and satisfying shopping experience for customers.

Key Responsibilities

  • Handle customer inquiries via phone, chat, or email
  • Assist customers with order status, tracking, and delivery concerns
  • Process returns, refunds, and exchanges
  • Provide accurate product and service information
  • Resolve customer concerns professionally and efficiently
  • Maintain customer records in internal systems
  • Escalate complex issues to appropriate teams
  • Meet quality and performance targets
Requirements
  • Open to fresh graduates and applicants with no BPO experience
  • At least High School or Senior High School graduate
  • Strong English communication skills
  • Customer-focused and detail-oriented
  • Basic computer skills and multitasking ability
  • Willing to work onsite in Metro Manila
  • Open to shifting schedules including nights, weekends, and holidays
Training & Schedule Paid training from Day 1 with full onboarding support. Shifting schedules depending on account assignment in a fast-paced but guided environment.

Apply Now

Start your career as a Call Center Agent for a Retail Account at Sapient Global Services and build your future in the retail and customer service industry.

Pay: Php19,000.00 - Php27,000.00 per month

Benefits

  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
Work Location: In person
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