Gaming Live Chat Agent

Gaming Live Chat Agent (Work From Home) Inter Island Manpower Pte LtdPhil-Am, Quezon City, Metro Manila (Remote)Customer Service – Call CentreFull-time₱27,000 – ₱40,000 per month Job Summary Inter Island Manpower Pte Ltd is looking for an experienced Gaming Live Chat Agent to support online players through real-time chat assistance. The role involves troubleshooting game issues, answering gameplay questions, resolving account concerns, and ensuring a smooth gaming experience. This position is ideal for someone who is passionate about gaming, customer support, and fast-paced environments. Key Responsibilities Respond promptly and professionally to player inquiries Assist with gameplay issues, account problems, and payment-related concerns Provide accurate guidance on game rules, strategies, and ongoing promotions Document and track all interactions using designated support tools Coordinate with development and QA teams to resolve complex issues Monitor player feedback and identify recurring patterns Stay updated with game updates, new features, and promotions Contribute to improving customer support processes and documentation Job Requirements 2 years experience in Gaming Customer Service (must have) Bachelor’s Degree in any field (must have) Excellent English communication skills (written & verbal) Strong problem-solving and critical-thinking skills Empathy, patience, and professionalism when dealing with frustrated players Basic technical skills and familiarity with support tools Willingness to work shifting schedules, including weekends & holidays Passion for gaming and a good understanding of gaming culture Independent Contractor role Laptop provided Note: This job is sourced from JobStreet.      

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