Hotel Reservations/Travel Agents | Earn Up to 24K | 1 Yr BPO Exp | Mandaluyong

Atain is looking for dedicated and customer-focused individuals with travel industry experience to join our growing team in Mandaluyong. As a Customer Service Representative, you will be the first point of contact for customers, delivering high-quality service and ensuring a positive customer experience. Key Responsibilities: • Handle customer inquiries and concerns via phone, email, and other communication channels • Investigate and resolve complaints in a timely and professional manner • Handling travel-related requests such as reservations, ticketing, rebookings. • Maintain detailed and organized records of customer interactions • Collaborate with cross-functional teams to ensure efficient issue resolution • Support continuous improvement in customer service processes and procedures ㅤ Qualifications: • Applicants must have at least 1 year of hands-on experience • High School Graduates with at least 1 year of call center experience • Strong communication and interpersonal skills • Excellent problem-solving and analytical skills • Proficient in English (written and verbal) • Able to work in a fast-paced, team-oriented environment • Willing to learn and adapt to new technologies and processes • Willing to work in Shaw, Mandaluyong City ㅤ What we offer: ㅤ At Atain we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits includes: ㅤ • Competitive salary package • Performance-based incentives and bonuses • Comprehensive Healthcare and Insurance coverage • Paid leave credits (Vacation and Sick Leave) • Night differential and holiday pay • Referral program: Receive cash incentives for successfully referring your friends and relatives to join our company through our rewarding Employee Referral Program • Training and continuous learning opportunities • Career growth and promotion opportunities • Supportive, inclusive, and team-oriented work environment ㅤ Why Join Atain? Atain offers a dynamic workplace where your contributions are valued, your growth is supported, and your success is celebrated. Be part of a team that is committed to delivering excellent customer experiences and believes in growing people from within.

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