Import & Supply Chain Controller | WFH setup

Purpose of the role The purpose of this role is to ensure imported and locally supplied stock is planned, tracked, documented and received accurately, while maintaining compliance with customs, biosecurity and supplier requirements. The role gives the business reliable visibility of incoming stock, identifies delays and compliance risks early, and supports operational continuity across Purchasing, Sales, Finance and Warehousing. It is a detail-focused, hands-on role at the centre of operations, supporting and coordinating the end-to-end flow of stock from the supplier to warehouse and keeping all affected departments informed.

Key Responsibilities

1. Import & Logistics Coordination
  • Coordinate international and domestic shipments.
  • Follow up suppliers for cargo-ready dates.
  • Arrange bookings with freight forwarders.
  • Track shipments from supplier to warehouse.
  • Review shipping documents for accuracy.
  • Ensure warehouses are prepared to receive stock.
  • Update shipment status in company systems.
  • Process freight invoices and resolve discrepancies.
  • Communicate shipment updates to relevant teams.
2. Customs & Biosecurity Compliance
  • Check import requirements using BICON.
  • Ensure shipments meet Australian customs and biosecurity rules.
  • Verify permits, certificates, and supplier documentation.
  • Monitor expiring permits and certificates.
  • Work with customs brokers and DAFF on compliance matters.
  • Help prevent shipment delays, inspections, or border holds.
3. Shipment Tracking & ETA Management
  • Monitor shipment milestones from order to warehouse delivery.
  • Track supplier performance against committed delivery dates.
  • Identify delays early and communicate impacts.
  • Maintain accurate shipment records and reporting.
  • Closely manage urgent or high-priority shipments.
4. Supplier Performance Reporting
  • Prepare monthly supplier performance reports.

  • Monitor
    • On-time delivery performance
    • ETA and ETD accuracy
    • Documentation errors
    • Shipment issues
    • Invoice discrepancies
    • Supplier responsiveness
  • Recommend improvements to suppliers and logistics partners.
5. Local Supply & Inventory Management
  • Manage stock replenishment from local suppliers.
  • Raise and follow up purchase orders.
  • Monitor inventory levels and reorder points.
  • Prevent stock shortages.
  • Forecast future stock requirements.
  • Manage stock transfers between locations.
  • Track slow-moving and ageing inventory.
  • Alert Sales to potential stock shortages.
6. Inventory Receiving & Stock Transfers
  • Receive stock into company systems.
  • Reconcile received goods against purchase orders and invoices.
  • Investigate shortages, damages, or discrepancies.
  • Process transfers between warehouses and branches.
  • Maintain accurate inventory costing and valuation.
7. Team Collaboration & Communication
  • Work closely with Sales, Purchasing, Finance, Quality, and Warehouse teams.
  • Provide clear and timely updates.
  • Participate in meetings and operational planning.
  • Share knowledge and maintain process documentation.
  • Escalate risks and issues when necessary.
  • Build strong relationships with suppliers and logistics partners.
8. General Support
  • Provide backup support during staff absences or busy periods.
  • Handle enquiries from internal and external stakeholders.
  • Assist with ad-hoc operational and administrative tasks.
Qualifications:
  • At least 3 years minimum experience in import / export operations or logistics
  • Experience in Freight-forwarding and international shipping knowledge (sea and air, LCL and FCL)
  • Understanding of Australian customs and biosecurity requirements as nice to have
  • BICON and DAFF awareness, and the ability to apply import conditions in practice
  • High attention to detail, particularly when checking shipping documents.
  • Ability to read and verify commercial invoices, packing lists, bills of lading / air waybills,
certificates and declarations.
  • Strong Excel and reporting skills.
  • Ability to manage competing priorities and meet deadlines.
  • Strong written and verbal communication with suppliers and internal teams, including across time zones.
  • Experience with CIN7, Xero, SharePoint, PowerApps or similar systems
Why IntoGREAT?
  • Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.

  • Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
  • Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Ready to Shape the Future? Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...