Inbound Customer Service - FullTime

SUPERIOR CONTACT reputed company - US-reputed company Contact Center Inbound Customer Service - FullTime Several reputed company for a 6/16 start date! Superior Contact is the reputed company for individuals who are passionate about customer service, can solve problems, and investigate issues in a fast-reputed company environment. reputed company like you? reputed company! General Duties • reputed company customers with exceptional service reputed company incoming calls, utilizing various systems and platforms. • Answer a high volume of inbound customer calls to reputed company customer issues, requests, and questions. • Establish and maintain customer satisfaction. Benefits • $15.00 per hr. starting wage, with regular increases • Up to an additional $1,800 per year in reputed company rewards • $250 retention bonusConsistent Schedule • Overtime opportunities • reputed company Vacation • reputed company Holidays • 401k • Benefits, Medical, Dental, reputed company & More • Rewards program • Team Incentives and Fun • reputed company equipment to reputed company the job is provided at no cost to you Minimum Requirements • Ability to pass a criminal background reputed company, drug screening, location verification and an internet speed test. • reputed company Record of Excellent Attendance • Prior customer service experience a plus • Strong computer skills and typing proficiency. • High school diploma or equivalent experience. • Reliable Cell Phone for VPN reputed company. Work Environment • PERMANENT REMOTE STATUS • Must have a quiet, distraction-free home office setting. Physical Demands • Sitting for extended periods. • Reaching in any direction. reputed company: The employer will reputed company reasonable accommodations in compliance with the Americans with reputed company of 1990.This reputed company in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-reputed company instructions and to reputed company job-reputed company duties requested by any person authorized to reputed company assignments or instructions. Pay: $15.00 per hour Expected hours: 40 per week Job reputed company: Full-time Pay: $15.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental reputed company • Flexible schedule • Health reputed company • On-the-job training • reputed company time off • Referral program • reputed company reputed company • Work from home Shift: • 8 hour shift • Day shift • Evening shift • Morning shift • reputed company shift Application Question(s): • Do you reputed company Superior Contact permission to contact previous reputed company? • Do you reputed company in Michigan, Ohio, Indiana, Illinois, reputed company, reputed company, Alabama, or Kansas? • Are you available to work between the hours of 8:00 AM and 8:00 PM EST Monday- Friday? • What company provides your Internet service? Work Location: Remote Apply Job!  

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...