IT Specialist (Excel Macro & Process Automation) - Remote
About the Role
We’re seeking a highly skilled IT Specialist to lead and maintain our global IT infrastructure. This role combines strategic oversight, technical leadership, and hands-on IT management into one dynamic position. You’ll ensure smooth operations across servers, networks, firewalls, devices, and software platforms, while strengthening cybersecurity, overseeing data protection, and supporting teams worldwide.If you’re passionate about technology, cybersecurity, and optimizing IT systems across a global organisation, this is your opportunity to make a direct impact on both operational efficiency and organisational resilience.
What You’ll Be Doing
IT Infrastructure & Systems Management- Oversee servers, networks, firewalls, devices, and software platforms across global offices
- Manage Google Workspace operations, including user creation/archiving, group management, security settings, compliance, backups, and billing
- Maintain post-production and backup workflows with storage systems such as Wasabi, Frame.io, LucidLink, and LTO archival processes
- Lead penetration testing, vulnerability scans, and staff security training
- Monitor firewalls, endpoint management tools, and other security systems
- Maintain IT policies and support ISO27001 audits and risk assessments
- Act as Data Protection Officer to oversee GDPR compliance and manage data protection incidents
- Manage internal IT teams, including technical support and regional IT contacts
- Coordinate with vendors, negotiate contracts, and oversee IT budgets
- Ensure alignment of IT procurement and operations with sustainability and organisational goals
- Administer essential digital tools such as 1Password, Addigy, Adobe, and other company-wide platforms
- Provide hands-on IT support in the London office and remote assistance for global teams
- Design, develop, and maintain Excel VBA macros and automation tools to streamline business processes
- Create automated reports, dashboards, and data management solutions using advanced Excel functions and VBA
- Identify opportunities to improve operational efficiency through process automation
- Support finance, HR, and operational teams with workflow automation and reporting solutions
- Maintain documentation and ensure business continuity for automation systems
Technical Skills
- Strong expertise in IT infrastructure management (servers, networks, firewalls, cloud platforms)
- Experience with Google Workspace administration
- Knowledge of cybersecurity best practices, ISO27001, and GDPR compliance
- Proficiency in IT asset lifecycle management, post-production workflows, and backup systems
- Experience leading multiple IT and cross-functional teams
- Vendor management and IT budget oversight
- Strong problem-solving and strategic planning capabilities
- Research-oriented and proactive in identifying technological improvements
- Ability to balance strategic oversight with hands-on technical delivery
- Strong communication skills to translate technical concepts to non-technical teams
- Self-motivated and capable of managing IT operations across multiple time zones