Position Overview

As a Medical Billing Negotiator, you will play a key role in managing medical expenses related to personal injury cases. This will involve communicating with healthcare providers and insurance companies to negotiate and reduce medical costs, ensuring fair fees and maximizing financial outcomes for our clients. Your expertise in medical billing, insurance claims, and provider negotiations will be critical in managing the financial aspects of each case and ensuring the success of the firm’s clients.

You will collaborate with various departments to ensure efficient operations and optimize the financial aspects of personal injury cases. To ensure productivity and efficiency, Time Doctor will be used to track your work hours and productivity, helping maintain a structured and efficient workflow. This tool will help ensure accountability, identify areas for improvement, and keep the team aligned with broader goals.

Key Responsibilities

• Negotiate Medical Bills: Communicate with healthcare providers and insurance companies to negotiate medical expenses and reduce costs associated with client treatment.
• Insurance Liaison: Work with health insurance providers and verify policies, ensuring medical expenses are covered or reduced to a fair amount.
• Financial Documentation: Ensure that all medical billing documents, insurance claims, and records are accurately documented, tracked, and organized for future reference.
• Customer Service: Provide exceptional customer service by handling sensitive negotiations with professionalism, respect, and empathy.
• Collaborate with Internal Teams: Work with the health insurance liens team and other departments to streamline billing processes, provide case updates, and ensure medical expenses are handled promptly.
• Time Doctor Monitoring: Utilize Time Doctor to log your time and tasks, ensuring efficient productivity tracking, task completion, and accountability.
• Process Improvement: Continuously look for opportunities to streamline workflows, improve billing processes, and provide solutions to common billing issues.
• General Administrative Tasks: Support other firm operations as needed, ensuring the accuracy and efficiency of all administrative functions.

Required Qualifications

• Minimum 2 years of customer service experience (Required).
• Excellent communication skills, with the ability to negotiate, resolve disputes, and interact professionally with clients, insurance companies, and healthcare providers. • Strong analytical skills: Comfortable working with numbers, reviewing billing statements, and negotiating payment amounts.
• Experience in medical billing (Preferred but not required).
• Strong problem-solving skills with the ability to think critically and identify solutions during negotiations.
• Ability to handle confidential information with discretion and professionalism.
• A team player who thrives in a collaborative environment, contributing to the firm’s overall success.
• Willing to work onsite and use our Time Doctor to track work hours and performance

Preferred Qualifications

• Experience in Legal or Insurance Compliance – Knowledge of Medicare/Medicaid, ERISA, or lien reductions.
• Background in Insurance Claims – Experience in working with insurance companies, verifying policies, and negotiating medical expenses.
• Familiarity with Medical Collections – Understanding the medical billing process, healthcare collections, and provider negotiations.

Why Join Us?

• Stable Long-Term Employment: This is not just a "gig" — we are looking for long-term team members who value stability and career growth.
• Competitive Pay
• Collaborative Work Environment: Join a team-oriented firm where we support each other and work together to ensure success.

Opportunity for Career Growth: Learn and grow within a dynamic firm with opportunities for professional development and advancement.