Medical Records Reviewer

Job Description:

  • Medical Records Review & Quality Assurance
  • Perform final quality reviews of completed medical record requests before delivery to clients.
  • Verify the accuracy, completeness, organization, and consistency of medical records.
  • Identify missing documents, inconsistencies, clinical errors, and documentation gaps.
  • Ensure all deliverables meet company quality standards.
  • AI-Assisted Medical Review
  • Review and validate AI-generated medical summaries, chronologies, and case insights.
  • Apply clinical knowledge to refine, correct, and enhance AI-generated outputs.
  • Ensure summaries accurately reflect the underlying medical documentation.
  • Issue Identification & Escalation
  • Detect deficiencies, missing information, or quality concerns within completed requests.
  • Escalate issues to the appropriate internal teams for timely resolution.
  • Communicate findings clearly and professionally.
  • Process Improvement
  • Provide feedback on AI performance, document processing workflows, and internal review tools.
  • Collaborate with engineering and product teams to improve AI models and operational processes.
  • Share observations that help enhance review accuracy and efficiency.

Requirements:

  • Healthcare or Medical Records Experience (Required)
  • Previous experience reviewing medical records OR Professional healthcare background such as: Registered Nurse (RN) Licensed Practical/Vocational Nurse (LPN/LVN) Medical Assistant Healthcare Administrator Medical Records Specialist Health Information Management (HIM) Or a similar healthcare-related role
  • Strong understanding of:
    • Medical terminology Clinical documentation Medical record structures Healthcare workflows
  • Comfortable working with modern software platforms and AI-powered tools.
  • Quick learner with the ability to adapt to new technologies.
  • Strong computer literacy and attention to digital workflows.
  • Excellent written English communication skills.
  • Ability to write clear, concise, and professional documentation.
  • Comfortable communicating issues and recommendations to internal teams.
  • Exceptional attention to detail with a commitment to producing high-quality work.
  • Strong analytical and critical thinking skills to interpret medical information accurately.
  • Clinical judgment to evaluate the relevance and accuracy of medical events and documentation.
  • Dependability and accountability with the ability to work independently in a remote environment.
  • Proactive communication by identifying issues early and collaborating with the team.
  • Long-term commitment and a desire to grow with our company as we continue to scale our AI and medical review capabilities.

Benefits:

  • N/A
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