Medical Virtual Assistant - Insurance Verification Specialist

About the Role

We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support.

The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information.

Key Responsibilities
  • Perform insurance eligibility and benefits verification for patients.
  • Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements.
  • Accurately document insurance verification results and patient information.
  • Identify and communicate insurance discrepancies or coverage issues.
  • Coordinate with healthcare providers and internal teams regarding insurance requirements.
  • Maintain accurate and confidential patient records.
  • Perform other medical administrative and virtual assistant duties as needed.
Qualifications
  • Proven experience as a Medical Virtual Assistant, Medical Administrative Assistant, or similar healthcare support role.
  • Hands-on experience in insurance verification is required.
  • Strong understanding of health insurance eligibility, benefits, and verification processes.
  • Excellent communication and documentation skills.
  • Strong attention to detail and ability to work independently.
  • Comfortable working with healthcare systems, insurance portals, and electronic medical records.
  • Reliable internet connection and a suitable remote-work environment.
Preferred Experience

Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered.

How to Apply

Interested candidates should send the following to kenneth.joseph@globalpacificsupport.com:

  • Updated resume
  • Introduction video detailing:
    • Your experience in medical insurance verification
    • The insurance companies and systems you have worked with
    • Your experience with Kaiser Permanente
    • Your experience with Anthem Insurance
    • Your relevant experience as a Medical Virtual Assistant

    Subject Line: Medical Virtual Assistant – Insurance Verification

    Back to blog

    Other Jobs To Apply

    No other job posts for this day.

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...