MYOB Admin, Invoicing Assistant

Job Description:

  • Prepare and process customer invoices accurately using MYOB
  • Check customer details, product codes, quantities, pricing, GST, freight and supporting documentation
  • Assist with basic bookkeeping, accounts receivable, payment allocation, account reconciliation and customer account enquiries
  • Review transactions and documents for errors, duplicates, discrepancies, incomplete information or unusual figures
  • Maintain accounting, customer and transaction records
  • Calculate and review freight charges using courier websites and freight platforms
  • Enter consignment and delivery information and assist with delivery tracking and freight enquiries
  • Communicate with freight providers when required
  • Monitor back-orders and release them when stock becomes available
  • Provide general administrative support and manage phone overflow through the company VoIP softphone
  • Handle inbound and outbound customer calls professionally
  • Respond to routine customer and business emails
  • Identify opportunities to upsell or introduce additional products
  • Maintain documents and records using Microsoft 365, including Excel, Word and Outlook
  • Assist with reporting and repetitive administrative tasks
  • Conduct online and Google research to locate and verify operational information
  • Collaborate with the three-person administration team and take ownership of invoicing and assigned administrative workloads
  • Follow company systems, processes and procedures and escalate issues appropriately
  • Use Excel for sorting, filtering, formulas, lookups and discrepancy checking
  • Use approved AI tools such as ChatGPT or Claude for drafting, research, summarisation and Excel assistance while protecting confidential information

Requirements:

  • Philippines-based candidates
  • 2–3 years of relevant experience in bookkeeping, accounts administration, invoicing or a similar role
  • Strong practical understanding of accounting and bookkeeping processes
  • Proven hands-on experience with MYOB is essential
  • Willingness to complete a practical MYOB assessment during recruitment
  • Australian bookkeeping or accounting experience, particularly accounts receivable, bank or customer account reconciliation, highly regarded
  • Strong numerical and analytical skills
  • Experience in order processing, inventory, wholesale, freight or logistics administration highly regarded
  • Demonstrated upselling and customer engagement skills
  • Strong Microsoft Excel skills, including formulas, lookups and spreadsheet-based data checking
  • Proficiency in Word and Outlook
  • Excellent spoken and written English
  • Highly organised and detail-oriented
  • Good common sense and practical problem-solving skills
  • Comfortable working independently in a remote environment
  • Strong time management, self-motivation and reliable internet connectivity
  • Strong online and Google research skills
  • Experience using ChatGPT, Claude or other AI productivity tools considered an advantage
  • Must disclose any existing ongoing roles or client work
  • Must reflect this engagement on LinkedIn as “Independent Contractor”

Benefits:

  • 100% remote work from home
  • Flexibility in how you manage your time as an independent contractor
  • Training provided on approved AI usage
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