Part Time Outbound Sales & Relationship Representative 16675

Status: Part-Time (20 hours/week)

Schedule: 9:00 AM to 1:00 PM AEST (7:00 AM to 11:00 AM PHT)

Why Choose Remote Staff?

  • 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
  • 17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
  • Competitive and negotiable compensation (depending on skill level & experience)
  • 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.

Reminders

  • Applying to Remote Staff is 100% FREE.
  • Processing your application is 100% FREE.
  • We will NEVER ask for placement fees, bank details, GCash accounts, training fees, reservation fees, or any form of payment.
Key Responsibilities
  • High-Volume Outbound Outreach: Execute a minimum of 20 target contacts per day, cold calling a targeted list of kindergartens, early learning centers, and schools to introduce mobile dental services.
  • Full-Cycle Pipeline Management: Drive the sales process from initial cold call to close, establishing rapport with center managers, presenting business value, and executing final service agreements.
  • Rapid Multi-Channel Follow-Up: Manage swift email and SMS follow-ups immediately following brief phone contact to supply information packages and facilitate conversion over text channels.
  • B2C Relationship Management: Conduct structured outbound retention calls to parents of children who previously engaged with the service, pitching programmatic re-enrollment for their next six-month checkup.
  • Clinical Software Management: Use core medical software platforms to update patient records and manage calendar schedules, utilizing drag-and-drop tools to secure upcoming dental team bookings.
  • Strategic Relationship Maintenance: Serve as the proactive operational touchpoint for signed centers, executing touchpoint calls prior to scheduled onsite clinical team visits to ensure programmatic alignment.
  • Objection Handling & Closing: Address objections confidently regarding service transitions, provider contracts, and scheduling constraints to secure institutional compliance independently.
  • End-of-Day Performance Reporting: Construct and submit comprehensive daily reports detailing total outreach volume, pending follow-ups, specific call outcomes, and scheduled conversions to ensure complete managerial visibility.
Required Skills & Experience Technical Expertise
  • Full-Cycle Inside Sales: Proven proficiency in outbound B2B cold calling, pipeline management, and converting cold prospects into signed clients.
  • B2C Telesales & Retention: Experience navigating consumer databases, executing retention pitches, and driving consumer renewals over the phone.
  • Lead Tracking & Administrative Workflow Management: Structured approach to maintaining clear lead histories, logging notes, and executing systemic multi-stage follow-ups.
Software Proficiency
  • Core Practice: Exposure to Core Practice or similar dedicated medical, clinical, or dental practice management software (training will be provided).
  • VOIP Platforms: Competency in using digital telephony solutions for outbound calling campaigns.
  • Office Productivity Tools: Proficiency across business communication ecosystems, including corporate email and calendar architectures.
Industry Knowledge
  • Australian Healthcare/Educational Markets: Familiarity with the operational environment and decision-making structures of Australian early learning centers, kindergartens, and schools.
  • Medical Appointment Scheduling Dynamics: Foundational understanding of cyclical healthcare compliance, patient scheduling, and programmatic medical re-bookings.
What We’re Looking For
  • Exceptional Verbal Agility: Excellent command of conversational English with a strong grasp of the Australian cultural context, enabling seamless communication with native speakers.
  • Pace & Impact Focus: Ability to think on your feet and deliver concise, high-impact value statements during brief 2-minute calls with highly occupied business owners.
  • Remote Accountability: Strong operational discipline required to maintain consistent outbound volume and document performance metric data under virtual supervision systems.
  • Results-Oriented Independence: An intrinsic motivation to drive independent service agreements to completion without needing management to close the business cycle.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...