Project Manager (Remote, US Shift)
The Associate Project Manager supports the successful execution of projects across the Security Solutions business. This role works under the guidance of Senior Project Managers to partner with business leaders, project stakeholders, and cross-functional teams to coordinate project activities, track timelines, manage documentation, and ensure key deliverables are completed on schedule.
This is an excellent opportunity for someone looking to grow their career in project management while gaining exposure to business operations, technology implementations, process improvement initiatives, and customer-facing projects.
Work Information
- Permanent Remote Work
- 7PM-4AM MNL time, Monday to Friday
- HMO upon hire plus 2 dependents
- Bachelor's degree in Business, Management, Information Systems, or a related field, or equivalent practical experience.
- 3–5 years of experience in project management or project coordination operations, administration, customer success, implementation support, or a related role.
- Experience working in a technology, software, SaaS, or operations-driven environment.
- Proven experience in a client-facing role, supporting global customers or cross-functional stakeholders.
- Strong proficiency in the Microsoft Office Suite, particularly Excel and Word (PowerPoint and Microsoft Teams experience is an advantage).
- Experience using any project management and collaboration tools such as Jira, Confluence, Smartsheet, or similar platforms.
- Excellent organizational, planning, and time management skills, with the ability to manage multiple projects and competing priorities in a fast-paced environment.
- Strong written and verbal communication skills, with the ability to coordinate effectively across internal teams and external stakeholders.
- Assist with managing new customer onboarding projects through established processes.
- Maintain project schedules, action item logs, and status reports.
- Coordinate with internal teams to support successful project execution and delivery.
- Utilize project management tools to track project tasks, milestones, and deliverables and proactively follow up on outstanding tasks.
- Ensure assigned tasks are completed accurately and documented in appropriate systems.
- Help identify project risks, issues, and dependencies and escalate concerns as appropriate.
- Support customer satisfaction efforts through responsive, professional communication.
- Contribute to process improvement initiatives that increase efficiency and effectiveness.
- Assist with project closeout activities, lessons learned, and documentation handoff.
- Manage small-scale internal or other customer projects as assigned.
