Pure Chat | One Day Hiring Process | Davao City

COMPENSATION & BENEFITS

  • Up to ₱23,000 monthly basic salary
  • Performance-based incentives and bonuses
  • Paid telco account training and upskilling programs
  • Clear career growth opportunities
ROLE SUMMARY The Chat Support Representative will assist customers through online chat platforms by answering inquiries, resolving concerns, and providing accurate information in a timely and professional manner. This role is ideal for candidates searching for chat support jobs in Davao City, call center jobs in the Philippines, and entry-level CSR opportunities with no experience required.

WHAT YOU WILL DO

  • Respond to customer inquiries via chat in a timely and professional manner
  • Provide accurate information and appropriate solutions to customer concerns
  • Resolve issues efficiently while maintaining a positive customer experience
  • Maintain high-quality service in every interaction
  • Document all customer interactions accurately in the system
  • Escalate complex concerns to the appropriate team when necessary
  • Meet quality, productivity, and response time targets
QUALIFICATIONS
  • High School or Senior High School graduate (college level or graduate is an advantage)
  • No experience required
  • Open to fresh graduates and career shifters
  • Good English communication skills (written and verbal)
  • Fast typing skills and attention to detail
  • Basic computer skills and ability to multitask
  • Willing to work onsite and on shifting schedules
WORK SETUP & TRAINING
  • Onsite work setup
  • Shifting schedule including weekends, nights, and holidays
  • Paid training provided from Day 1
Pay: Up to Php23,000.00 per month

Benefits

  • Company Christmas gift
  • Employee stock ownership plan
  • Health insurance
  • Paid toll fees
  • Pay raise
  • Promotion to permanent employee
  • Work from home
Work Location: In person
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