Real Estate Leasing Coordinator

Job Description:

  • Build and refresh vacancy listings in AppFolio; confirm Zillow and partner syndication is live on every unit.
  • Post and refresh listings on Facebook Marketplace, MHVillage, and Craigslist; remove stale listings promptly.
  • Maintain listing copy, photo order, and unit-detail accuracy.
  • Flag pricing triggers when a unit hits 15 and 22 days on market, with a recommendation.
  • Respond to all inbound leads within 5 minutes during business hours.
  • Run pre-qualification questions on every lead.
  • Schedule showings and self-showings via ShowMojo; log all activity in AppFolio.
  • Execute the lead-to-tour-to-application follow-up cadence.
  • Process applications, run tenant screening, and verify income, employment, and rental history.
  • Request and chase missing documents; assemble complete application files.
  • Present completed files with a recommendation.
  • Generate lease documents, send for e-signature, and collect deposits and first month’s rent in AppFolio.
  • Prepare move-in packets, enable the resident portal, and coordinate key/access logistics.
  • Trigger the move-in inspection task to the on-site team.
  • Run the automated 90/60/30 renewal outreach sequence.
  • Draft renewal offers per manager-set terms; track responses.
  • Report renewal rate against target.
  • Pull weekly and monthly dashboards: occupancy, days on market, lead response time, renewal rate, application throughput.
  • Report by exception — flag deviations, not noise.
  • Investor / owner update execution — recurring, templated reports.
  • Eviction administration support — notice preparation, attorney coordination, and file assembly. No legal decisions.

Requirements:

  • At least 3 years of proven experience as a Real Estate Coordinator or Real Estate Virtual Assistant
  • At least 3 years of experience in the Real Estate industry
  • Excellent English communication skills, both written and verbal ( at least B2 level)
  • Solid organizational skills
  • Excellent time management skills
  • Familiarity with current technologies, like desktop sharing, cloud services and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email, and instant messaging communication skills
  • Tech-savvy
  • Proactive attitude
  • Able to work on a graveyard shift
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
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