Sales & Client Representative (URGENT HIRING)
compensation + commission benefit
Job Functions:
- Open and maintain client accounts by recording account information and monitoring from sales team.
- Selecting and explaining the best solution or pathway to take, ensure that they are convinced with the truthful of Secure Visa’s services.
- Recommend potential services by collecting customer information and analyzing customer profile.
- Prepare service reports by collecting and analyzing customer information.
- Manage large amounts of incoming calls.
- Generate sales leads and follow communication procedures, guidelines, and policies.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/team sales targets and call handling quotas.
- Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Resolve customer complaints via phone, email, mail or social media (as necessary).
- Bachelor’s degree or equivalent experience preferred
- 2 years of customer service and 3 years sales experience preferred
- Ability to cooperate with and support other members of customer service & sales team
- Strong verbal communication skills in the English language
- Willingness to interact daily with customers from a wide range of cultures and backgrounds
- Must be comfortable working independently and making minor decisions without direct supervision
- Good sense of organization and keen attention to detail
- Knowledge of customer service & sales, best practices, and desire to participate in trainings and professional development
- Ability to perform well in a fast-paced working environment
Benefits
- Company Christmas gift
- Company events
- Health insurance
- Paid training
- Work from home
- Makati: Reliably commute or planning to relocate before starting work (Preferred)
- Bachelor's (Required)
- Sales: 1 year (Required)
