Seller Support Associate – E-commerce Operations

How to Apply To be considered for this opportunity, candidates must complete their application through the Amazon Jobs portal using the link below:

https://www.amazon.jobs/en/jobs/10433324/sr-seller-support-associate?no\_int\_redir=1

As part of the application process, please complete the online assessment available through the link. Important: Applications submitted through JobStreet alone will not be processed. Only candidates who complete both the application and the required assessment through the Amazon Jobs portal will be considered.

Description The Seller Support Associate acts as the primary interface between Amazon and our business partners.

The Seller Support

Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Basic Qualifications

  • Candidate must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal.
  • High School/College graduate with minimum 3 years of BPO/ call center experience supporting voice, chat, and email.
  • Willing to report onsite for training & onsite activities
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