Survey Fielding and Quality Specialist

Job Description:

  • Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
  • Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
  • Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
  • Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
  • Maintain detailed documentation of survey launches, checks, and resolutions
  • Support process improvements to enhance data accuracy and efficiency

Requirements:

  • Proven experience in survey operations, data quality, market research, or a similar role
  • Strong analytical and problem-solving skills with attention to detail
  • Comfortable working with spreadsheets, dashboards, and online survey platforms
  • Experience working with Google Suite, Slack, and CSM tools
  • Excellent communication and time-management skills
  • Interest in data, research, or technology-driven workflows
  • Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus

Benefits:

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth
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