Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail
<p>We are seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling. This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication.</p> <p>Role Overview The Virtual Assistant will provide administrative and client-facing support to the Head Designer and leadership team, ensuring seamless communication, appointment coordination, and timely follow-ups.</p> <p>Key Responsibilities</p> <p>Client Communication ● Monitor and respond to all incoming emails in a timely and professional manner ● Draft and send client quotes for custom designs and special orders ● Follow up with customers regarding custom pieces, approvals, and timelines ● Provide updates to clients on jewelry repairs and order status ● Maintain a polished, luxury brand tone in all correspondence</p> <p>Calendar & Appointment Coordination ● Manage and coordinate the Head Designer’s calendar ● Schedule custom consultations (in-store and virtual) ● Confirm appointments and send reminders to clients ● Ensure all consultation notes and files are properly organized</p> <p>Quoting & Administrative Support ● Assist in preparing and organizing custom design quotes ● Track outstanding quotes and follow up appropriately ● Maintain client records and documentation ● Support workflow organization between sales and production</p> <p>Social Media & Brand Support ● Assist with social media scheduling and posting ● Help draft captions and content ideas ● Respond to direct messages and inquiries professionally ● Support basic content organization and campaign planning</p> <p>Ideal Candidate</p> <ul> <li> <p>Exceptional written communication skills</p> </li> <li> <p>Highly organized with strong attention to detail</p> </li> <li> <p>Comfortable managing executive calendars</p> </li> <li> <p>Experience in luxury retail, jewelry, or hospitality preferred</p> </li> <li> <p>Professional, discreet, and trustworthy</p> </li> <li> <p>Tech-savvy (Google Workspace, Shopify, social media platforms)</p> </li> <li> <p>Able to work independently and meet deadlines</p> </li> </ul> <p>What We Offer</p> <ul> <li>Flexible remote work environment</li> <li>Opportunity to work within a growing luxury brand</li> <li>Creative involvement in custom design processes</li> </ul> <p>$500 – $700 a monthPart-time: 20 hours per week to startPotential to increase to full-time over timeTime Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM</p> <p>Why Join Assist World?</p> <p>100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM </p>