Virtual Assistant (Social Media and Website Management) - 34242

Company Profile

Our client is a business consulting and services that transforms smart brands into social legends. Specializing in social media content strategies for clever brands, offering smart, no-nonsense strategy, backed by data that finally gets your socials selling.

With a collaborative culture our client fosters professional growth and encourages a results-oriented approach.

This is a fantastic opportunity for an experienced Virtual Assistant to join a forward-thinking team that provides exposure to diverse businesses and growth opportunities.

Job Overview

The core role will be responsible for uploading content through social media, CRM tools, managing email marketing platforms and project management.

The role involves scheduling multiple types of content across various social media accounts, performance using tools like Sprout Social and meta, managing mailbox and community engagement, ability to project manage various projects on the go while collaborating with the team to drive the business forward.

Duties and Responsibilities

Team Collaboration

  • Actively participate in weekly team meetings to discuss ongoing projects, content and project updates within Monday.com.

Social Media Management

  • Schedule monthly, weekly and daily social posts across Meta platforms (Facebook, Instagram) or other third-party scheduling tools.
  • Respond to comments and messages, engaging with followers in a timely, brand-aligned manner.
  • Conduct social media audits, collect screenshots used to compile indepth insights into social media strategy.

Client Onboarding, Reporting & Invoicing

  • Prepare monthly reports for clients, showcasing social media performance and other relevant KPIs.
  • Manage client onboarding ensuring contracts are signed, accurate billing issued and payments are tracked and received.

Content & Website Management

  • Create and publish blog/landing pages, embedding forms to capture leads and support campaign efforts.
  • Upload and format blogs, ensuring they are SEO-optimised and published accurately on the website.

Process Improvement & Documentation

  • Collaborate with the team to document and systemize key processes, such as content creation, client onboarding, to enhance operational efficiency and ensure a seamless client experience.

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