Virtual Paralegal - Australian Client Experience
We are looking for a highly organized and proactive Paralegal Virtual Staff to support an Australian law firm.
We are looking for the following specific requirements
- Genuine interest in law and legal practice
- Strong written and verbal English communication skills
- Excellent organizational and time management skills
- High attention to detail and accuracy
- Strong computer literacy and ability to learn new software quickly
- Ability to work independently with minimal supervision
- Ability to manage competing priorities and deadlines
- Professional and client-focused communication skills
- Willingness to support legal, administrative, billing, and marketing functions
- Available to work during Australian business hours (AEST)
- Reliable internet connection and remote work setup
- Draft legal documents, correspondence, and file notes
- Assist with Wills, Estates, and Property Law matters
- Review contracts and perform calculations of figures when required
- Conduct legal research and assist with drafting articles for publication
- Onboard new clients and manage client files from inception
- Manage and respond to email correspondence
- Conduct phone follow-ups with clients and third parties
- Handle new client inquiry calls professionally
- Maintain timely and professional client communications
- Assist with the firm's marketing and client engagement initiatives
- Prepare and schedule content for websites, newsletters, and social media channels
- Coordinate seminars, webinars, and networking activities
- Maintain and update client and referral databases
- Assist in preparing marketing materials, presentations, and proposals
- Monitor and report on marketing activities and campaigns
- Record and maintain attorneys' billable hours and time entries
- Prepare, review, and issue client invoices
- Monitor billing records and outstanding invoices
- Assist with collections and invoice follow-ups
- Maintain confidential billing records and reports
- Provide general administrative support to the principal lawyer
- Maintain organized and accurate client files and records
- Support day-to-day office operations
- Highly organized and detail-oriented
- Professional and dependable
- Proactive and takes initiative
- Strong sense of accountability and ownership
- Positive and can-do attitude
- Adaptable and eager to learn
- Strong problem-solving skills
- Client-focused and service-oriented
- Able to work independently while remaining collaborative
- Ethical and trustworthy when handling confidential information
- Strategic thinker with strong execution skills
Benefits
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Paid training
- Pay raise
- Work from home
- Years of experience working as a Freelancer or as a Virtual Assistant (DO NOT include any time spent working from home due to the pandemic if your role was originally office-based.)
- Are you comfortable using Hubstaff for time tracking? It’s required for all our VAs—just screenshots, no videos.
- Do you have a main and backup computer? This is strictly required as we conduct system checks.
- Do you have a main and backup internet? This is strictly required as we conduct system checks.
- Supporting AUSTRALIAN clients: 2 years (Preferred)
- Paralegal OR Law Firm: 2 years (Preferred)
- Administrative: 2 years (Preferred)