Voice & Non-Voice Customer Support Executive

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at The Galaxy Of Electronica. The role offers ₹20,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice & Non-Voice Customer Support Executive job

Please go through the FAQs to get all answers related to the given Voice & Non-Voice Customer Support Executive job
Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.

How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this Voice & Non-Voice Customer Support Executive position.

What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.

Is this a work from home job?
Ans : This is a work from home job and can be done remotely.

How many openings are available for this position?
Ans : There are 2 openings available for this position.

Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.

Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in Dadar (East), Mumbai.

Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹20,000-₹35,000 per month. This is a Both opportunity and has 2 openings available.

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