WFH Manual QA Engineer (Windows & macOS)
Job Overview:
Our client is seeking a detail-oriented Manual QA Engineer (Windows & macOS) to join a fast-paced team building next-generation, AI-powered desktop applications. This role focuses on manual functional testing of desktop software across both Windows and macOS environments to ensure a seamless user experience. The ideal candidate has strong experience writing test plans, identifying edge cases, and refining AI-generated testing documentation.This full-time, permanent remote position operates on a Monday to Friday schedule with immediate hiring.
Schedule:
Monday - Friday, 9:00 AM - 5:00 PM PST, with 1 hour paid break (40 work hours per week)Responsibilities:
- Perform comprehensive manual functional testing for desktop applications on both Windows 10/11 and macOS.
- Validate product behavior across Intel-based and Apple Silicon (ARM) Mac devices.
- Execute regression, exploratory, UI/UX, compatibility, and installer testing.
- Develop detailed test plans and test cases from product specifications, feature walkthroughs, and hands-on exploration.
- Refine AI-generated test plans by removing redundant scenarios, adding edge cases, improving expected outcomes, and restructuring test coverage for clarity and efficiency.
- Document defects with clear reproduction steps, severity and priority classification, screenshots and logs, and environment details.
- Test complex desktop application workflows including multi-window interactions, drag-and-drop functionality, modal dialogs, system tray/menu bar behavior, and installer and update flows.
- Validate platform-specific integrations and behaviors on Windows and macOS.
- Collaborate with engineering and product teams through Microsoft Teams and GitLab.
- Participate in product feedback discussions and quality improvement initiatives.
- Minimum 3 years of manual QA testing experience for desktop applications
- Hands-on testing experience on both Windows 10/11 and macOS
- Access to Windows testing machine, Intel-based Mac, and Apple Silicon (ARM) Mac
- Strong understanding of desktop application testing methodologies
- Experience creating structured test plans and test cases using spreadsheets or CSV formats
- Proven ability to refine and improve AI-generated testing documentation
- Strong experience writing detailed and actionable bug reports
- Familiarity with Windows Shell Extensions, Windows Registry, NSIS installers, macOS .app bundles, Info.plist configurations, and native macOS title-bar behaviors
- Experience testing productivity or business applications
- Familiarity with Microsoft 365 and Outlook environments
- Strong written English communication skills
- Experience using Microsoft Teams and GitLab
- Close attention to detail and strong analytical problem-solving skills
- Ability to work independently in a remote setup
- Experience testing Microsoft Entra or OAuth authentication workflows
- Experience testing AI or LLM-based chat applications
- Knowledge of installer validation for NSIS on Windows and .app and .dmg packages on macOS
- Exposure to cross-platform desktop frameworks and runtime environments
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations