WFH Short-Term Rental Property Coordinator (Airbnb & PMS)

Client Overview

We are a rapidly expanding short-term rental management business based in Melbourne, Australia. We specialize in managing high-performing property listings across Airbnb, Booking.com, and VRBO using centralized Property Management Systems.

Job Description

We are seeking a detail-oriented Short-Term Rental Property Coordinator (Airbnb & PMS) to manage guest communications and platform logistics. This role is essential for maintaining excellence in guest satisfaction and operational consistency during peak booking hours.

Schedule

  • Monday to Saturday, 6 PM – midnight Melbourne Time (AEST)
Responsibilities
  • Manage and respond to guest communications across Airbnb, Booking.com, and VRBO during peak evening hours.
  • Create and maintain property listings within the PMS for multi-channel syndication
  • Monitor property positioning and pricing competitiveness across all booking platforms.
  • Coordinate seamless guest check-in and check-out processes.
  • Handle booking inquiries, modifications, and issue resolution in real-time.
  • Maintain organized records of guest interactions and booking activity.
  • Support the transition of platform-specific workflows into a centralized PMS hub.
Requirements
  • Proven experience in short-term rental or Airbnb property management.
  • Familiarity with multi-platform listing distribution and Property Management Systems (PMS).
  • Strong written communication skills for professional guest interaction.
  • High attention to detail for managing multi-channel pricing and listings.
  • Ability to work independently during Melbourne evening shifts.
  • Comfort working in a fast-paced environment with high guest volume.
  • Bonus if you have experience managing luxury rental properties.
  • It helps if you are familiar with the Australian hospitality market.
Why Join This Team?
  • Consistent evening and weekend hours ideal for work-life balance.
  • Opportunity to work with a modern, technology-driven property portfolio.
  • Direct collaboration with leadership to optimize operational workflows.
  • Gain expertise in multi-channel short-term rental management.
Independent Contractor Perks
  • Permanent work from home
  • Immediate Hiring
  • Health Insurance Coverage for eligible locations
Note Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official social media platforms: Facebook, LinkedIn, TikTok, TikTok LATAM, Instagram LATAM
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...