Retail Sales Advisor - Part Time

Description


Looking for a part-time role that works around your life — while offering excellent earning potential?
As part of our Retail team, you’ll welcome customers into our Derby store, help them find the perfect furniture for their home, and deliver a fantastic customer experience from start to finish.
This is a great opportunity for people with strong interpersonal skills and a passion for customer service. Offering Part-time hours designed to fit around study, family life, or other commitments
This role is for 20 hours per week across 3 days.


What does the role involve?


  • Welcome customers into the store and support them in finding the perfect piece of furniture for their home
  • Accurately complete customer orders and process finance applications
  • Work towards individual sales goals while delivering outstanding customer service
  • Work within the team to deliver a 5 star customer experience
  • Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
  • Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
  • Continuously develop and maintain knowledge on all poltronesofà products and services
  • Undertake, as required, other duties in keeping with the general nature of the role

Who are we looking for?


We’re looking for friendly, motivated people who enjoy working with customers and being part of a supportive team. You don’t need previous furniture sales experience to succeed with us.

At poltronesofà, we’re looking for confident, friendly people who enjoy helping customers and creating great experiences. If you love talking to people and take pride in delivering excellent service, we can teach you the rest.

We’re looking for the following qualities
  • Sales driven with a passion for driving a 5 star customer experience
  • Experience within a customer facing role
  • A real people person – the ability to build strong relationships with our customers and colleagues
  • A team player
  • Flexibility to work shift patterns
  • Strong work ethic, resilient, self-starter and a can do attitude

What’s in it for you?


  • Competitive hourly pay plus uncapped commission - many of our part-time Retail Sales Advisors earn an additional £730 pro rata each month.
  • Guaranteed commission of £400 pro rata per month in your first three months
  • Competitions and incentives
  • 33 days holidays (full time equivalent, pro rated for part time colleagues) including bank holidays
  • Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
  • Colleague Discount
  • Long service awards
  • Enhanced Maternity, Paternity and Adoption Leave
  • Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
  • Virtual GP – Access to a GP service 24/7
  • Salary finance scheme
  • Pension Scheme
  • Death in Service

About poltronesofà

poltronesofà at ScS brings authentic Italian comfort and craftsmanship to homes across the UK. With over 30 years of heritage, poltronesofà is renowned for beautifully designed, handcrafted sofas and armchairs made with care, quality materials, and attention to detail.
Our success is built on our people, with over 1,000 colleagues across 100 stores, distribution centres and support teams in the UK.
At poltronesofà, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success.

We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.

If you’re passionate about great service and want to be part of bringing authentic Italian comfort to UK homes, we encourage you to apply and join us on our mission to make a difference.


Our hiring process


Stage 1: Applied
Stage 2: Review
Stage 3: Interview
Stage 4: Hired
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