Visiting Carer / Care Assistant

Join our team as a visiting carer (support by the hour)
Join our team as a visiting carer (support by the hour). Kemble at Home is a multiple award-winning family company, started over 30 years ago and rated 'Outstanding for Caring' by CQC.

We are looking for Care Assistants to help support our private clients in the community in and around Hereford.

What you'll need

  • The right to live and work in the UK.
  • A valid driving licence and your own car.
  • Available for at least 16 hours per week, including alternate weekends.
  • No care experience required — full paid training provided.

About the role

A typical visit might involve:

  • Help with shopping or household tasks
  • Support with medication or a medical condition
  • Personal care, where needed
  • Companionship for clients who'd simply value some company

As a Care Assistant with the Visiting Care Team, you will be visiting our clients in their homes – this is likely to be with different clients for an hour or so at a time, or one client for most of the day. Some people will need help doing the shopping or keeping the house in order, others need support with medication or a medical condition, and many people may simply want some company during lonely days. No care experience is required (although it does help!) – we will offer you the training you need to feel confident in your role.

We ask that our carers are available for at least 16 hours per week and that they are able to offer alternate weekend availability. Carers are able to pick up extra visits at their convenience through their online carer portal. All visits are generally a minimum of 1 hour, so you're never rushing in and out.

Some of our roles involve providing intimate personal care. In certain cases, and only where it is necessary to protect a client’s dignity, privacy or wellbeing, a requirement for a carer of a specific sex may apply.

Where this is the case, it will be treated as a genuine occupational requirement in line with the Equality Act 2010 and applied on a case-by-case basis.

We welcome applications from all suitably qualified candidates.

Pay & benefits

We believe in fairly rewarding our carers for the important work they do and we are proud to offer some of the best rates of pay and support around:

  • Pay starting at £15.12 an hour, rising to £23.52 on bank holidays
  • 40p mileage allowance (including travel between client visits)
  • 28 days holiday pro rata
  • Fully paid face-to-face training and ongoing training and support, with the opportunity to specialise in Dementia and End of Life Care
  • Flexible working
  • Pension scheme
  • A minimum of 1-hour placements

We like to think we are rather unique. Why? Because we have a great company culture and we do everything we can to make people feel heard, seen, and appreciated.

As a team, we challenge ourselves to be better people than we were yesterday. We trust people, we always start with 'yes', we show our best selves and we are happy to learn from our mistakes.

We attract optimistic, 'can-do' personalities who see opportunities and make things happen. Many of our team have stayed with us for over a decade — an exceptional retention rate for this sector.

How will you be introduced to Kemble at Home and our clients?

Before you begin lone working in the community, we will make sure you are thoroughly trained. You will receive 5 days of fully paid and certificated training, during which you will be fully equipped with the skills and knowledge you need to safely carry out your role.

As well as this, we will aim to shadow you into all of your regular clients with the client's PA or a regular carer. Within your shadow visits you will be able to introduce yourself and have the opportunity to observe the client's routine and familiarise yourself with their home.

About Kemble at Home

In 2019, we won the Care Employer Award at both the Great British Care Awards and the Hereford Times Health and Social Care Awards. We work hard to create a place where everyone feels safe, supported, and able to have fun.

We are proud of our carers and the work they do, and many of them have been with us for decades. We are here to support you. We work with small teams that serve their own area in Herefordshire. Each team has its own Team Manager, all of whom have been carers so know what the job entails. They are there to help manage client files, match carers with clients, develop schedules, and are available around the clock to support the carers.

References and checks

  • We ask all candidates who have been offered a job to provide at least two referees who we can contact for references.
  • We are obliged to complete an enhanced DBS (criminal record) check if we offer you a job. Previous offences by no means mean that we cannot employ you — see our website to find out how we recruit people who have a criminal record.
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